"Good morning,
Unfortunately, we are unable to offer cover from your renewal date, so you will need to make alternative arrangements. This could be due to a change in circumstances from when you last renewed or took the policy out or could be a change in the insurance company’s acceptable criteria. If you would like any further explanation, please do not hesitate to contact us".
![Sad :(](./images/smilies/icon_sad.gif)
A few people in the past couple of months have had the same email as it's automated so they went looking and found other insurers, they should have called Brentacre like I did,
![Dancing \:D/](./images/smilies/eusa_dance.gif)
Brentacre were good and found me another insurance company and said it would be around £20 more than last year which I said was fine, Friday night January 26th around 5pm I got a call from Brentacre who said Markerstudy have had a change of heart and are now taking on American cars again so they have put me back with them at the old price of £155.00 agreed value of £70.000.
Well done Brentacre for going the extra mile, you get my vote.
![Applause =D>](./images/smilies/eusa_clap.gif)